Warranty Card
- This product is under the Zemits LTD warranty.
- Product must not be tampered, modified, or been serviced by an unauthorized individual.
- Product must have been used in a normal manner as described in the owner’s manual.
- Damaged caused by improper use of equipment is not covered by the warranty.
- Advance-Esthetic may replace components under warranty rather than repair them.
- Warranty does not cover normal wear-and-tear.
- In case of repair Advance-Esthetic will test the equipment and notify you about the repair process.
Your Zemits Warranty provides:
- A repair service in the event of breakdown of any functioning part of your product, for the period stated above
- Repair services provided by Zemits authorised service technicians
Your Zemits Warranty excludes:
- Repairs due to breakdown caused by use other than intended purposes
- Deliberate damage to or neglect of the product or failure to follow the manufacturer’s instructions and/or installation guidelines
- Consumer replaceable items including, but not limited to, fuses, accessories and other consumables
- Cosmetic damage and/or non-functional parts which do not affect the normal use of the product including device rim, scratches and rust due to improper maintenance.
- The unblocking of connecting tubing, air flow channels.
- Any loss suffered as a result of not being able to use the product, or any loss over and above the purchase price of the original item.
- Accidental damage, servicing, inspecting or cleaning of the device
- Please note we reserve the right to charge for the expense of a service call, when no fault has been found with the product on inspection.
- Failure to report product damage on delivery within 7days of arrival.
- You have statutory rights in relation to your product and those rights are not affected by this guarantee.
Making a claim on your warranty:
- If your product develops a fault:
- Look for any obvious reasons for the breakdown and consult the troubleshooting guide in the user’s manual.
- Visit our contact us page if you're still having problems with your device
- Please have your model and date of purchase to hand when you call. You’ll find all of this information on your User’s Manual – this acts as your warranty , so please make sure you keep it safe